FAQ


Do these work on mobile?

You cannot download these files on a mobile device. We are working on a mobile preset pack we hope to launch very soon. What I do is edit them on my computer and airdrop or email them to my phone to post on Instagram or other social channels.

What kinds of files can I use these presets for?

These presets are made for both jpeg and raw images. I shoot a majority of my instagram pictures on my iphone so I wanted them to work with jpeg images! I find myself having to adjust them a little more with raw files but raw will allow you to manipulate color easier and give you a higher quality photo.


How do I download?

These presets will only work in Lightroom Classic and Lightroom CC. They need to be downloaded on your computer/desktop/laptop NOT YOUR IPHONE.

Download the link you receive in your email or click the download button that pops up after your purchase - it will be a zipped file.


Instructions & Installation:

  1. Download the presets file folder on your desktop or laptop. Double click to unzip your Hello Fashion Presets. (This is your new ‘Presets Folder’)
  2. Open Lightroom.
  3. Select Lightroom > Preferences > Presets
  4. Select “Show Lightroom Presets Folder”
  5. Select “Lightroom”
  6. Select “Develop Presets”
  7. Copy the Hello Fashion Presets Folder into the Develop Presets folder
  8. Restart Lightroom & find your new presets under the Develop tab.

Will I have to do anything after I apply the presets?

Yes! I have worked hard to make them so you only have minimal adjustments, but because every shot has different lighting and is shot at different times of day you will have to make some adjustments. For lighting you will want to adjust exposure and contrast.

We also all have different skin tones, so you will probably have to make adjustments to your skin tone as well based on your coloring. Play with the Saturation and Luminance for the color orange to adjust your skin tone. (Found in Lightroom Classic under HSR/Color or in Lightroom CC under Color Mixer.)


Why are your presets nonrefundable? 

With issues of people wanting to get a refund while continuing to use the presets, we are unable to issue refund on your purchase. But I believe you will LOVE them so hopefully this isn't an issue :)


What does your HF Essential Pack include?

The HF Essential Pack includes my 6 essential presets and PDF Guide on how to use them and what each preset does. 

What camera do you shoot with?

Over half of my Instagram pictures are actually shot on my phone - the other half I shoot on my camera which is a Canon Mark IV

I still have questions?

Feel free to message our team at hellopresets@gmail.com. 

We LOVE seeing your work! Don't forget to hashtag: #HelloFashionPresets